Thank you for contacting the World Warfare support team.
We value everyone's opinion, whether it is general game feedback to help improve current or upcoming features, feedback for balancing out our events or adjustments/tweaks to make our events more engaging or any ideas or suggestions you have for new content.
We take all feedback and pass it over to our developers for consideration; we have forum moderators who will collect your feedback there as well and pass it on.
In addition to the feedback which you have submitted to us, we have set up a section in the forums where we encourage feedback and suggestions from our players: http://www.worldwarfare.com/forum/7-suggestions/
Just go to this section of the forums and choose a topic to browse or comment in. If you want, you can create a new thread regarding your suggestion and we will be sure that the next time a moderator is on, your feedback is acknowledged and passed on.
Here are two of the top trending threads for where there are ongoing discussions for improving the game based on other player's suggestions and feedback, and is an avenue where moderators and occassionally the developers jump in and help answer and address such questions, and offer their own ideas and opinions to help support the game's long-term improvement:
Again, thanks for your feedback and if you have any questions or concerns outside of being feedback, please submit a separate ticket inquiry and an agent will assist you from there!