Why my game crashed a lot?

Hello, Thanks for contacting the World Warfare support team. Our developers work hard to address any issues that may arise b...

Why it takes so long to complete the match making?

With the current match making rules, if someone in the queue just surrendered from the last map, the whole team has to wait until the next m...

Issue with Paratrooper Airborne?

Hello, Thanks for contacting the World Warfare support team. Our developers are aware of an issue with deploying a “Paratrooper Airborne”. ...

Transport truck/plane arrives at destination city but resources or armament do not show up!

Hello Commander, Thanks for contacting the World Warfare support team. Our developers have been made aware of an issue with resources and a...

Why have my troops/units disappeared during battle?

Hello, Thanks for contacting the World Warfare customer support team. We are here to assist you the best way possible. Our developers have ...

Why are turrets not doing any damage to the enemy (Rebels)?

Hello, Thanks for contacting the World Warfare support team, we are here to assist you. The issue with turrets failing to deal damage on the...

I am unable to log into the game, please help!

Hello, Thanks for contacting the World Warfare support team. We are here to help get you back into the game in any way possible. We want to ...

I had a vehicle crash because it ran out of fuel even though the fuel timer indicated differently!

Hello,Thanks for contacting the World Warfare support team.We have been made aware of a bug with the display time of fuel not syncing in rea...

Why is my city being attacked with protected shield up?

Hello, Thanks for contacting World Warfare Support. We have been made aware of an issue with an exploit where you can activate a shield on y...

How to unstuck troops?

Hello Commander,Thank you for your inquiry.Would you please research the advanced transport in the battlefield tech? Then you are able to pi...

Why can not I respawn in Imperial Assault map?

Hi. This is a known glitch. There is actually no respawn cities for you even it shows there are. Our deepest apologies for the inconvenience...